We are on holiday. From 2 to 17 December I can be reached only by mail. From 18 December it goes on here.

You can shop as usual. The packets are sent from 18 December.

Right of rescission

Order Cancellation

You have the right to cancel your order within 14 days without giving any reasons.

The cancellation period lasts 14 days and begins on the day you or a third party indicated by you and other than the carrier receives the goods.

In order exercise your right to cancel the order you have to inform us (Nadeshda Horte, Leo & Life, Eichendorffstr. 5, 32257 Bünde, info@leoandlife.com, Telefon: 05223/6551055) via an clear, unamboguous and written declaration (e.g. via mail or email) about your wish to cancel the order. In order to do so you may, but do not have to, use the provided sample order cancellation form.

To comply with the 14 days period it is sufficient to send the declaration about the order cancellation within the 14 days period.

Consequences of the Cancellation

If you cancel your order we are obliged to return to you all payments we have received from you including the shipping costs (with the exception of additional costs which may have resulted if you had chosen non-standard and therewith not the most economical shipping we had suggested) within 14 days from the day we received your order cancellation. For the repayment we will use the same payment method you had used for the original operation unless you tell us to do otherwise. In any case you will not be charged with any fee regarding the repayment. We may refuse the repayment until we have received back the goods or until you have proven that you have sent the goods back to us, depending on what happens earlier. You are obliged to return the goods to us without delay and within 14 days, beginning with the day you informed us about your wish to cancel your order. You comply with the 14 days period if you send back the goods within the 14 days.

You bear the costs for the return of the goods.

You only have to bear the costs for any depreciation of the goods if this depreciation has been caused by a dealing with them that is not necessary for an examination of the composition, quality and functioning of the goods.

Exclusion of the Cancellation Policy

The cancellation policy does not apply
- for non-prefabricated products and for the manufacturing of which an individual choice or decision on the consumer's side is essential or for products which are clearly customized according to the purchaser's wants.

Important Note

The English translation should be only understood as a customer service. The German regulations and terms are legally binding.

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